Payment & Delivery

What payment methods are accepted?

You can pay online by credit card (Carte Bleue, Visa, Master Card, American Express), by ApplePay or by Q.Re Paris Gift Card via the secure Stripe payment system.

How do I track my order?

Once your order has been shipped, you will receive your tracking number by email.

What are the delivery costs in Metropolitan France?

Delivery in mainland France

- Mondial Relay (at a relay point):
Standard: €3.50, free delivery for purchases over €50

- Colissimo (in mailbox):
Standard: €5.50, free delivery on purchases over €50

What are the delivery times?

Delivery times are the sole responsibility of the carriers and in no case the responsibility of Q.Re Paris.

- Delivery in mainland France

  • Mondial Relay: 3 to 5 days.
  • Colissimo: 48 to 72 hours

- Delivery in Europe zone

Germany, Austria, Belgium, Bulgaria, Cyprus, Croatia, Denmark, Spain, Estonia, Finland, Greece, Hungary, Ireland, Italy, Latvia, Lithuania, Luxembourg, Malta, Netherlands, Poland, Portugal, Czech Republic, Romania, Slovakia, Slovenia, Sweden, Switzerland, Iceland, Finland, Norway, Turkey, Maghreb, San Marino, Liechtenstein, Andorra, Vatican, Spanish and Portuguese Islands and United Kingdom

7 to 10 working days